Terms of Service
Last modification: [October, 12, 2017]
1. Acceptance of Terms of Service
This is an agreement between 9138-4529 Québec inc. ("Spypoint"), owner and operator of the websites accessible at www.spypoint.com and www.myspypoint.comthe "Platform"), and you ("you" or "You"), a user of the Platform (“User”).
By using the Platform, including the services offered on the Platform (the “Services”), you acknowledge and agree to these terms of service (“Terms of Service”) and to Spypoint’s Personal Information Protection Policy, which is accessible from the URL https://myspypoint.com/terms.asp and is incorporated to this agreement by reference. If you choose to not agree with any of these terms, you must refrain from using the Platform.
The Platform is available only to users who can form legally binding contracts under applicable law. By using or accessing the Platform, you hereby represent and warrant that you are at least eighteen (18) years of age and are not barred from using the Platform or the Services, under applicable law.
2. Changes to THE Terms of Service
2.1. Right to Change Terms. Spypoint reserves the right, in its sole discretion, to change these Terms of Service ("Updated Terms") from time to time.
2.2. Notice of Updated Terms. Unless Spypoint makes a change for juridical or administrative reasons, Spypoint will provide reasonable advanced notice before the Updated Terms become effective. You agree that Spypoint may notify you of the Updated Terms by posting them on the Platform.
2.3. Acceptance of Updated Terms. Your use of the Platform after the effective date of Updated Terms constitutes your agreement to these Updated Terms. You should review these Terms of Service and any Updated Terms before using the Platform.
2.4. Effective Date of Updated Terms. The Updated Terms will be effective as of the time of posting, or such later date as may be specified in the Updated Terms, and will apply to your use of the Platform from that point forward.
3. Use of Platform
3.1. Functionalities. The Platform allows you to purchase hunting tablets as well as trail and action cameras. The Platform also enables you to activate your camera to locate your GPS position, and to manage and view photos taken with your camera.
3.2. Access and Use. During the term of this agreement, Spypoint grants you a limited, non-exclusive, non-transferable right to access and use the Platform, for your personal use in accordance with the Terms of Service (“Authorized purposes”).
3.3. User Conduct. You may not engage in any of the following prohibited activities:
3.3.1. using the Platform for purposes other than the Authorized purposes;
3.3.2. copying, distributing, or disclosing any part of the Platform in any medium, including by any automated or non-automated web scraping tool or technique;
3.3.3. using any automated system, including "robots," "spiders," and "offline readers", to access the Platform;
3.3.4. transmitting, via the Platform, spam, chain letters, or other unsolicited emails;
3.3.5. attempting to interfere with the servers running the Platform, compromise their system integrity or security, or decipher any transmissions to or from them;
3.3.6. taking any action that, at our sole discretion, imposes, or may impose, an unreasonable or disproportionately large load on the Platform infrastructure;
3.3.7. uploading invalid data, viruses, worms, or other malware through the Platform;
3.3.8. collecting, extracting or harvesting any personally identifiable information, including account names, from the Platform;
3.3.9. impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity;
3.3.10. interfering with the proper working of the Platform;
3.3.11. accessing any content on the Platform through any technology or means other than those provided or authorized by the Platform; or
3.3.12. bypassing the measures that Spypoint may use to prevent or restrict access to the Platform, including features that prevent or restrict use or copying of any content or enforce limitations on the use of the Platform or the content therein.
3.4. Investigation and Prosecution. Spypoint shall have the right to investigate and prosecute any violations of the Terms of Service, to the fullest extent permitted by law. You acknowledge that Spypoint has no obligation to review your Content (as defined hereunder) or to monitor your access to or use of the Platform, but has the right to do so, to ensure compliance with the Terms of Service or applicable laws, orders or requirements or a court or governmental body. In case of violation of these Terms of Service, Spypoint shall have the right, at any time and without prior notice, to remove your Content and disable your access or use to the Platform.
4. electronic communications
When you provide Spypoint with your email address via the Platform, you expressly consent that Spypoint will keep your email address in its databases or that it may use such email address in its mailing list to communicate with you to (i) validate certain information relating to your account, (ii) keep you informed of the status of your account on the Platform, (iii) conduct surveys or verifications relating to the Platform, namely its functionalities, user-friendliness or your appreciation of the Platform, (iv) offer you advantages or promotions offered by Spypoint, or (v) any other purpose relating to the Platform or security of Users.
5. Your Account
5.1. Account Creation. Some functionalities of the Platform may require the creation of a user account. If you create an account, you must complete the registration process by providing Spypoint with current, complete, and accurate information as prompted by the applicable registration form. You also will choose a unique and safe password and user name. In case of a breach of this paragraph 5.1, Spypoint may end your right to use the Platform, at its sole discretion.
5.2. Responsibility for Account. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify Spypoint immediately of any unauthorized use of your account or any other breach of security.
5.3. Account Security. Spypoint cannot guarantee that unauthorized third parties will never be able to defeat the Platform’s security measures or use for improper purposes any information which relates to you and allows you to be identified (“Personal Information”) that you provide to us. You acknowledge that you provide your Personal Information at your own risk.
5.4. Liability for Account Misuse. Spypoint will not be liable for any loss, including the loss of data associated to your account, that you may incur as a result of someone else using your password or account, either with or without your knowledge. You could be held liable for losses incurred by Spypoint or another party due to someone else using your account or password.
5.5. Use of Other Accounts. You may not use anyone else's account at any time, unless with the permission of the account holder as her or his duly authorised mandatary.
5.6. Account Termination. Spypoint reserves its right to delete any account inactive for a period of at least one (1) year, as well as any data associated to such account. However, no data shall be deleted without prior notice to the account holder.
5.7. Account Discontinuation. You may terminate or cancel your account on the Platform for any reason, as your sole discretion and without notice, without liability to Spypoint.
6. platform fees
6.1. Fees. Spypoint may charge fees for access to or use of the Platform. However, in no event will you be charged for such access or use unless Spypoint obtains your prior agreement to pay such fees. Any fees will be posted prominently on the Platform and in other appropriate locations on the Platform.
6.2. Rates. You will pay all fees and charges incurred through your account at the rates in effect for the billing period when they are incurred. You will be billed for and pay all fees and charges. You shall pay all applicable taxes relating to the use of the Platform through your account.
7. INTELLECTUAL PROPERTY
7.1. Trademarks. All trademarks (including words, expressions and logos) used by Spypoint for the purposes of distinguishing or so as to distinguish its own goods or services advertised or promoted on the Platform from those of others are owned by Spypoint. Spypoint tradenames and logos are trademarks of Spypoint, and may not be used, reproduced or imitated, in whole or in part, without the prior written permission of Spypoint.
7.2. Copyright. All original works reproduced or published on the Platform are protected by copyright. The owner of the copyright in each of such works reserve all its rights in it. You acknowledge that it is an infringement of copyright for any person to do, without the consent of the owner of the copyright, anything that, by the applicable copyright statutes, only the owner of the copyright has the right to do.
7.3. Other rights. This Platform or any part thereof may also be protected by industrial designs or patents. Spypoint reserves all rights to the Platform not expressly granted. You agree not to engage in the use, copying, or distribution of any of the Platform other than expressly permitted.
8. User Content
8.1. Content Ownership. You retain all ownership rights to any images, text, graphics, videos, photos, information or other materials (“Content”) uploaded to the Platform.
8.2. Content License. By submitting Content to the Platform, you grant Spypoint a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, sublicenseable, and transferable license to do anything with your Content that by any applicable law you would otherwise have the sole right to do, including the right to authorize anything in respect of such Content, including for both commercial and non-commercial purposes, subject to Spypoint’s Personal Information Protection Policy.
8.3. Responsibility for Content. You hereby acknowledge and agree that you are solely responsible for all Content that you submit to the Platform. Accordingly, you represent and warrant that (i) you either are the sole and exclusive owner of all Content submitted to the Platform, or you have all rights, licences, permission, consents and release necessary to grant Spypoint the rights in such Content, and (ii) neither the Content nor your posting, transmission or submission of your Content or Spypoint’s use of your Content infringes or will infringe any third-party rights, including intellectual property rights and image rights, or any law or regulation, whether Canadian or foreign.
8.4. Personal Information. For information about how Spypoint could collect, use or disclose Personal Information, please review Spypoint’s Personal Information Protection Policy.
8.5. Third-Party Content. Through the Platform, you may have the ability to use and/or access Content provided by third parties. Spypoint cannot guarantee that such third-party Content will be free of material you may find objectionable or otherwise. Spypoint disclaims any responsibility or liability related to your access or use of any third-party Content.
The Platform may contain links to third-party websites or resources. You acknowledge and agree that Spypoint is not responsible or liable for the availability or accuracy of such websites or resources, or the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by Spypoint of those websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources. By using the Platform, you expressly release Spypoint from any and all liability arising from your use of any third-party websites or resources.
The Platform is provided to you "as is", without any warranties of any kind. To the fullest extent permissible under applicable law, Spypoint disclaims all such warranties, express or implied, including, warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, freedom from errors, suitability of content, or availability. Spypoint may update the Platform without prior notice to Users. While Spypoint does everything in its power to assure that the information presented on the Platform is complete and accurate, Spypoint cannot guarantee that such information is free from any errors, omissions or inaccuracies. Spypoint makes no warranty regarding the quality of any products, services or content purchased or obtained through the Platform.
11. Limitation of Liability
You acknowledge and agree that you assume the entire risk arising out of your access or use of the Platform. To the fullest extent permitted by applicable law, in no event shall Spypoint, its affiliates, officers, employees, agents, licensees, successors and assigns, be liable for any special, direct, indirect or consequential damages, or any other damages of any kind, including but not limited to loss of use, loss of profits or loss of data, whether in an action in contract, tort, or otherwise, arising out of or in any way connected with the use of or inability to use the Platform, including any damages caused by or resulting from reliance by a User on any information obtained from the Platform, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission or any failure of performance.
By using the Platform, you agree to defend, indemnify and hold harmless Spypoint, its subsidiaries and affiliated companies, and their officers, directors, employees, contractors and agents from and against all claims, causes of action, damages, obligations, losses, liabilities, costs or debt, and expenses (including attorneys' fees and costs) and all amounts paid in settlements arising from or relating to your use of the Platform, breach of this agreement or the agreements incorporated herein, or your violation of any third-party rights. Spypoint may assume the exclusive defense and control of any matter for which you have agreed to indemnify Spypoint and you agree to assist and cooperate with Spypoint in the defense or settlement of any such matters.
13.1. Termination by Spypoint. Spypoint may terminate or suspend your access to or ability to use the Platform immediately, without prior notice or liability, for any reason or no reason, including breach of this agreement.
13.2. Effect of Termination. Upon termination of your access to or ability to use the Platform, your right to use or access the Platform will immediately cease.
13.3. Survival of Provisions. This agreement's provisions that by their nature should survive termination shall survive termination, including ownership and indemnification provisions, warranty disclaimers and limitations of liability. Termination of your access to and use of the Platform shall not relieve you of any obligations arising or accruing prior to the termination or limit any liability that you otherwise may have to Spypoint or any third party.
14.1. Claim Procedure. For any dispute that you have with Spypoint arising out of or in connection with or relating to this agreement, you agree to first contact Spypoint and attempt to resolve the dispute informally. If Spypoint has not been able to resolve the dispute with you informally, each party agrees to resolve any such dispute first by mediation in accordance with the provisions of section 605 and following of the Quebec Code of Civil Procedure, unless such mediation (i) has not commenced at the initiative of a party within ten (10) days of the expiry of the time limit indicated in a default notice from one party to the other, or (ii) did not result in an amicable settlement within twenty (20) days of commencement of the mediation, and then, if mediation did not result in an amicable settlement, by binding arbitration, in the city of Quebec (Canada), unless you and Spypoint agree otherwise, in accordance with the provisions of section 620 and following of the Quebec Code of Civil Procedure, or in circumstances for which the applicable law prohibits referral to arbitration or restrictions on a consumer’s right to go before a court.
14.2. Class Actions. Unless in circumstances for which the applicable law prohibits restrictions on a party’s right to bring a class action, all claims must be brought in the parties' individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding, and, unless the parties agree otherwise, the arbitrator may not consolidate more than one person's claims.
14.3. Injunctive Relief. Nothing in this section prevents either party from seeking provisional measures or safeguard orders, such as injunctive or other equitable relief, from the competent judicial court, before or during arbitration proceedings.
15. Governing Law
This agreement will be governed by and construed in accordance with the laws of the Province of Quebec, without regard to its conflict of law rules. Your conduct may also be subject to other local, state and national laws.
16.1. Entire Agreement. This agreement and the Personal Information Protection Policy replace any prior agreement between you and Spypoint and constitutes the entire agreement between you and Spypoint.
16.2. Assignment. You cannot assign or transfer these Terms of Service and the Personal Information Protection Policy or any rights or obligations thereto.
16.3. Waiver. The negligence or delay by Spypoint to exercise a right, recourse, power or privilege in accordance with the Terms of Service does not constitute a waiver of such rights, recourses, powers or privileges. To be valid, a waiver must be made by writing and must be signed by Spypoint. A written waiver to a default cannot be interpreted as constituting a waiver to any other default or default of the same nature which may occur in the future.
16.4. Invalidity or Unenforceability. In the even that one or many provisions of this agreement or the Personal Information Protection Policy is declared invalid or unenforceable or inapplicable by a court of competent jurisdiction, such invalidity or inapplicability will not affect the validity or applicability of the other provisions of this agreement or the Personal Information Protection Policy; this agreement or the Personal Information Protection Policy will then be interpreted as if the invalid or inapplicable provision had never formed part of this agreement or the Personal Information Protection Policy.
17. COMMUNIcate with us
Spypoint appreciates your comments, questions and feedback, which may be sent to [email@example.com].
Personal Information Protection Policy
Last modification: [October, 12, 2017]
This Personal Information Protection Policy of 9138-4529 Québec inc. (“Spypoint”), owner and operator of the websites accessible at www.spypoint.com and www.myspypoint.comthe "Platform"), is modelled after the principles set out in the national standard of Canada entitled “Model Code for the Protection of Personal Information” (CAN/CSA-Q830-96).
Nothing in this Personal Information Protection Policy (the “Policy”) has the effect of creating obligations for Spypoint beyond those imposed by applicable laws and regulations pertaining to the protection of personal information.
In this Policy:
· “Personal Information” means any information which relates to a natural person and allows that person to be identified.
· “Individual” or “you” refer to you as a customer, customer representative or employee of Spypoint or as a user of the Platform or any of the services provided on the Platform (the “Services”).
This Policy covers the following aspects of Personal Information protection:
4. Limited collection
5. Limited use, disclosure and retention
9. Individual access
10. Challenging compliance
1. ACCOUNTABILITY: Spypoint has designated an individual or individuals accountable for Spypoint’s compliance with this Policy.
2. PURPOSES: The purposes for which Personal Information is collected will generally be identified by Spypoint at or before the time the Personal Information is collected.
3. CONSENT: Your knowledge and consent are required for the collection, use, or disclosure of your Personal Information, except where inappropriate.
4. LIMITED COLLECTION: The collection of Personal Information will be limited to that which is necessary for the purposes identified by Spypoint. Information will be collected by fair and lawful means.
5. LIMITED USE, DISCLOSURE AND RETENTION: Personal Information will not be held, used or disclosed for purposes other than those for which it was collected, except with your consent or as required by law. Personal Information will be retained only as long as necessary for the fulfilment of those purposes.
6. ACCURACY: Personal Information will be as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used.
7. SAFEGUARDS: Personal Information will be protected by security safeguards appropriate to the sensitivity of the Personal Information.
8. OPENNESS: Spypoint will make readily available to you specific information about its policies and practices relating to the management of Personal Information.
9. INDIVIDUAL ACCESS: Upon request, you will be informed of the existence, use and disclosure of your Personal Information and will be given access to that Personal Information. You will be able to challenge the accuracy and completeness of the Personal Information and have it amended as appropriate.
10. CHALLENGING COMPLIANCE: You may address a challenge concerning Spypoint’s compliance with this Policy to the designated individual(s) accountable for such compliance.
The name(s) or title(s) and the address(es), of the individual(s) who is/are accountable for Spypoint’s policies and practices and to whom complaints or inquiries can be forwarded are:
Spypoint has designated an individual or individuals accountable for Spypoint’s compliance with the following Policy.
Accountability for Spypoint’s compliance with this Policy rests with the designated individual(s), even though other individuals within Spypoint may be responsible for the day-to-day collection and processing of Personal Information. Other individuals within Spypoint may be delegated to act on behalf of the designated individual(s).
The identity of the individual(s) designated by Spypoint to oversee Spypoint’s compliance with this Policy will be made known upon request if not specified herein.
The purposes for which Personal Information is collected will generally be identified by Spypoint at or before the time the Personal Information is collected.
Spypoint will document the purposes for which Personal Information is collected. Depending upon the way in which the Personal Information is collected, this can be done orally or in writing. An online application form or notes related thereto, for example, may give notice of such purposes.
Identifying the purposes for which Personal Information is collected at or before the time of collection allows Spypoint to determine the Personal Information it needs to collect to fulfil these purposes. Spypoint will collect only the Personal Information necessary for the purposes that have been identified.
The current purposes for which Spypoint may collect your Personal Information include:
· Providing, maintaining, personalizing and improving the Services and any of Spypoint’s products;
· Allowing Spypoint to perform internal operations in relation to its Services; and
· Sending or facilitating communications between Spypoint and you in relation to the Services.
When Personal Information that has been collected is to be used for a purpose not previously identified, the new purpose will be identified and documented prior to use. Unless the new purpose is required by law, your consent will be requested before Personal Information can be used for that purpose.
Spypoint will be able to explain to you the purposes for which the Personal Information is being collected.
Your knowledge and consent are required for the collection, use or disclosure of Personal Information, except where inappropriate. (For example, legal, medical, or security reasons may make it impossible or impractical to seek consent.)
Your consent to the collection, use or disclosure of your Personal Information will be manifest, free and enlightened, and will be given for specific purposes. Such consent will be valid only for the length of time needed to achieve the purposes for which it was requested.
Typically, Spypoint will seek consent for the use or disclosure of the Personal Information at or before the time of collection. In certain circumstances, consent with respect to use or disclosure may be sought after the Personal Information has been collected but before use (for example, when Spypoint wants to use Personal Information for a purpose not previously identified).
To make the consent meaningful, the purposes for which the Personal Information will be used will be stated in such a manner that you can reasonably understand how the Personal Information may be used or disclosed.
Spypoint will not, as a condition of the supply of a product or service, require your consent to the collection, use or disclosure of Personal Information beyond that required to fulfil the purposes.
The way in which Spypoint seeks consent may vary, depending on the circumstances and the type of Personal Information collected. Spypoint will generally seek express consent when the Personal Information is likely to be considered sensitive. Implied consent may generally be appropriate when the Personal Information is less sensitive. Consent can also be given by an authorized representative. Consent will not be obtained through deception.
You can give consent in many ways. For example:
· an online application form may be used to seek consent, collect Personal Information and inform you of the use that will be made of the Personal Information. By completing and sending the form, you are giving consent to the collection and the specified uses;
· a checkbox may be used to allow you to expressly agree that your name and address be given to other organizations;
· consent may be given orally when Personal Information is collected over the telephone; or
· consent may be given at the time that you use a product or service.
You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.
Consent to the disclosure of Personal Information from a third person may be given by you to Spypoint in order to collect the Personal Information from the third person.
Spypoint will collect Personal Information only from you, unless you consent to collection from third persons. However, Spypoint may, without your consent, collect Personal Information from a third person if the law so authorizes. It may also do so if it has a serious and legitimate reason and either of the following conditions is fulfilled:
· the Personal Information is collected in your interest and cannot be collected from you in due time; or
· collection from a third person is necessary to ensure the accuracy of the Personal Information.
The Platform is hosted in Canada, and is intended for, amongst others, Canadian, American and European visitors. If you are accessing the Platform from the European Union or other regions with laws governing personal information collection and use that may differ from Canadian and American laws, you hereby consent that you are transferring your Personal Information to Canada. When we proceed to such transfer of your Personal Information from the European Union to Canada, we use various mechanisms to ensure that your Personal Information is appropriately protected.
4. Limited Collection
The collection of Personal Information will be limited to that which is necessary for the purposes identified by Spypoint. Information will be collected by fair and lawful means.
Spypoint will specify the type of Personal Information collected as part of their information-handling policies and practices. Personal Information collected may include, but is not limited to, your first and last name, your language, your postal and email address, your telephone number and information about your credit card.
If you visit the Platform, are logged into your account and have a Spypoint connected device, we may record adjustments you make to such device’s settings through the Platform interface. We may store such data along with information about your Spypoint device, such as the name and model of such device, its serial number and SIM card number as well as its purchase date, data collected by the device, a history of your device settings and any other information collected about your use of Spypoint’s products and services in general.
We could also log information collected through cookies and other tracking technology in order to collect information about your browsing behavior when you visit the Platform, such as your page views, IP address, length of visits on the Platform, etc. We may also collect and log information on your browser type and version. However, such information is collected on an anonymous aggregate basis, which means no Personal Information is associated with this information. Most Internet browsers automatically accept cookies, but you may be able to change the settings of your browser to reject cookies. If you set your browser to reject cookies, parts of the Platform and/or Services may however not be accessible to you.
Spypoint may establish a file on you. Spypoint, when establishing a file on you or recording Personal Information in such a file, will make an entry indicating the source of any Personal Information collected from a third person when the third person is a person carrying on an enterprise. The entry is part of your file.
Spypoint may not refuse to respond to a request for goods or services or to a request relating to employment by reason of the applicant's refusal to disclose Personal Information, except where:
· collection of that Personal Information is necessary for the conclusion or performance of a contract;
· collection of that Personal Information is authorized by law; or
· there are reasonable grounds to believe that the request is not lawful.
The Platform may contain links to third-party websites, which are not under the control of Spypoint. These third-party websites may collect information, such as Personal Information, about you. We invite you to consult the privacy policies applicable to such third-party websites, as they may differ from this Policy.
5. LIMITED USE, DISCLOSURE AND RETENTION
Personal Information will not be held, used or disclosed for purposes other than those for which it was collected, except with your consent or as required by law. Personal Information will be retained only as long as necessary for the fulfilment of those purposes.
Spypoint will develop guidelines and implement procedures with respect to the retention and destruction of Personal Information. These guidelines and procedures will include minimum and maximum retention periods. (Spypoint may be subject to legislative requirements with respect to retention periods.)
Spypoint will not disclose to a third person your Personal Information unless you consent thereto, or such disclosure or use is provided for by applicable law. For instance, in the carrying on of its enterprise, Spypoint’s authorized employees, mandataries or agents or any supplier in a contract with Spypoint for work or services may have access to Personal Information without your consent if the Personal Information is needed for the performance of their respective duties or the carrying out of their respective mandates or contracts.
Spypoint may, without your consent, disclose Personal Information contained in a file to an archival agency if the archival agency is a person whose object is the acquisition and preservation of documents for their general informational value and if the Personal Information is disclosed as part of the transfer or deposit of the archives of Spypoint.
Personal Information may also be disclosed without your consent for research purposes if the documents containing the Personal Information are not structured so as to allow the retrieval by reference to your name or identifying code or symbol and the Personal Information cannot be retrieved by means of such a reference.
Any person holding Personal Information on behalf of Spypoint may refer to the latter every request for access or rectification received from an Individual to whom Personal Information relates.
Personal Information will be as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used.
Personal Information that is used on an ongoing basis, including Personal Information that may be disclosed to third parties, will be generally accurate and up-to-date, unless limits to the requirement for accuracy are set out.
Spypoint will not routinely update Personal Information, unless such a process is necessary to fulfil the purposes for which the Personal Information was collected.
The extent to which Personal Information will be accurate, complete and up-to-date will depend upon input (i) from you or (ii) resulting from data generated by you using Spypoint products or services, and the use of the Personal Information, taking into account your interests.
Personal Information will be protected by security safeguards appropriate to the sensitivity of the Personal Information.
Spypoint will take the security measures necessary to ensure the protection of the Personal Information collected, used, disclosed, held or destroyed and that are reasonable given the sensitivity of the Personal Information, the purposes for which it is to be used, the quantity and distribution of the Personal Information and the medium on which it is stored.
The security safeguards of Spypoint will protect Personal Information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.
The nature of the safeguards will vary depending on the sensitivity of the Personal Information that has been collected, the amount, distribution and format of the Personal Information and the method of storage.
The methods of protection will include:
· physical measures (such as restricted access to offices);
· organizational measures (such as security clearances); and
· technological measures (such as the use of passwords).
Spypoint will make its employees aware of the importance of maintaining the confidentiality of Personal Information, and care will be used in the disposal or destruction of Personal Information, to prevent unauthorized parties from gaining access to the Personal Information.
Spypoint will make readily available to you specific information about its policies and practices relating to the management of Personal Information.
Spypoint is open about its policies and practices with respect to the management of Personal Information. You will be able to acquire information about Spypoint’s policies and practices without unreasonable effort. This information will be made available in a form that is generally understandable.
The information made available includes:
· the name(s) or title(s) and the address(es) of the individual(s) who is/are accountable for Spypoint’s policies and practices and to whom complaints or inquiries can be forwarded;
· the means of gaining access to Personal Information held by Spypoint;
· a description of the type of Personal Information held by Spypoint, including a general account of its use; and
· what Personal Information is made available to related organizations (for example, affiliates such as subsidiaries and parent organizations).
Spypoint may make available information on its policies and practices regarding Personal Information protection in a variety of ways. The method chosen depends on the nature of its business and other considerations.
9. Individual Access
Upon request, you will be informed of the existence, use and disclosure of your Personal Information and will generally be given access to that Personal Information. You will be able to challenge the accuracy and completeness of the Personal Information and have it amended as appropriate.
Upon request, Spypoint will inform you whether or not Spypoint holds Personal Information about you and may indicate the source of this Personal Information. Spypoint will generally allow you access to this Personal Information. You may be required to provide sufficient information to permit Spypoint to provide an account of the existence, use and disclosure of Personal Information.
You are entitled to obtain that any Personal Information collected otherwise than lawfully be deleted.
No request for access, rectification or deletion may be considered unless it is made in writing by you when you prove that you are the individual concerned (or the representative, heir or successor of that individual, or the liquidator of the succession, a beneficiary of life insurance or of a death benefit).
Spypoint, when holding a file that is the subject of your request for access, rectification or deletion, will respond to that request within a reasonable time after receipt of the request. The requested information will be provided or made available in a form that is generally understandable. (For example, if Spypoint uses abbreviations or codes to record Personal Information, an explanation will be provided.)
In certain situations, Spypoint may not be able to provide access to all the Personal Information it holds about you. Exceptions to the access requirement are meant to be limited and specific. The reasons for denying access will be provided to you upon request.
Exceptions may include information that is prohibitively costly to provide, information that contains references to other individuals, information that cannot be disclosed for legal, security or commercial reasons and information that is subject to solicitor-client or litigation privilege.
Spypoint may refuse to give communication of Personal Information to you where disclosure of the Personal Information would be likely to hinder an inquiry the purpose of which is the prevention, detection or repression of crime or statutory offences.
Spypoint will refuse to give communication of Personal Information to you where (i) disclosure would be likely to reveal Personal Information about a third person or the existence of Personal Information and (ii) the disclosure may seriously harm that third person, unless the latter consents to the disclosure of the Personal Information or in the case of an emergency that threatens the life, health or safety of an individual.
A reasonable charge may be required when requesting the transcription, reproduction or transmission of Personal Information.
10. Challenging Compliance
You may address a challenge concerning Spypoint’s compliance with this Policy to the designated individual(s) accountable for such compliance.
Spypoint has put procedures in place to receive and respond to complaints or inquiries about its policies and practices relating to the handling of Personal Information. The complaint procedures are meant to be easily accessible and simple to use.
Spypoint will inform individuals who make inquiries or lodge complaints of the existence of the relevant complaint procedures.
Spypoint will investigate all complaints. If a complaint is found to be justified, Spypoint will take appropriate measures, including, if necessary, amending its policies and practices.
When a challenge is not resolved to your satisfaction, the substance of the unresolved challenge will be recorded by Spypoint.